From 22 December 2025 to 4 January 2026 we will be unavailable by phone. Do you have a question? Please check out our handy FAQs or contact us using the contact form. We wish you a Merry Christmas and a happy New Year!
In order to use your eID, you need to download and install the eID software for your electronic identity card. You also need a card reader.
Should you still encounter a problem, you will probably find a solution on this extensive FAQ page.